Helen Silver- MacMahon

Helen brings extensive experience in veterinary education, leadership, and human factors, with a particular focus on improving communication, wellbeing, and patient safety within clinical teams.

She began her career as a Registered Veterinary Nurse and has since held a range of leadership and development roles, including Research and Development Director at VetLed, Quality Improvement Clinical Lead at RCVS Knowledge, and RVN Development Manager at Vets for Pets. Alongside her professional work, Helen is Co-Founder of Being Human Consulting, supporting individuals and organisations to build healthier, more effective workplace cultures.

Helen holds an MSc in Patient Safety and Clinical Human Factors from the University of Edinburgh and is currently completing a PhD at the University of Lincoln in Applied Psychology and Human Factors.

In her role as Hospital Operations and Culture Lead, Helen oversees initiatives to enhance operational efficiency, staff coordination, and organisational culture, helping to ensure the hospital continues to deliver exceptional clinical care within a supportive, compassionate environment.

Services

We are committed to delivering sector-leading services and evidence-based medicine that will recognise GVS as a true centre of clinical excellence, innovation and discovery.

Please note that our turnaround time for outpatient medication requests has increased to 5 working days. This applies to both written prescriptions and the dispensing of physical medications.

We appreciate your patience and understanding while we process requests as efficiently and safely as possible. If you have any urgent queries, please contact the team directly.

Thank you for your ongoing support.